Via XX Settembre n.9 – 90141 Palermo
LID S.r.l.s.
Office: +39 375 6953950
Showroom: +39 091 747 8460
Mail: info@liddesign.it
Showroom opening time:
Mon – Fri: 9.00 – 13.00 / 16.00 –
19.30
Saturday morning by appointment
CONTACTS:
Use the specific email address for all your requests, this will help us to answer you as soon as possible. Thank you!
HELP DESK: customerservice@liddesign.it
QUOTES REQUEST: preventivi@liddesign.it
TECHNICAL DESIGN: progettazione@liddesign.it
SHIPMENTS & LOGISTIC: spedizioni@liddesign.it
FAQ (Frequently Asked Questions)
Please read our FAQ before sending us a message.
Shipping fees vary based on the destination.
ITALY contribution €5.50 – for some products with very large packaging volume an extra €35 will be applied EUROPE + Switzerland, UK, Croatia €19.50 – for some products with very large packaging volume an extra €80 will be applied and FREE SHIPPING for orders over €2000 – REST OF THE WORLD upon request
With the secure payment systems PayPal and Stripe, without commissions. Upon confirmation of the transaction, you will be directed to the PayPal or Stripe site for the secure payment of the amount, which will be immediately charged to the card associated with your account. Your purchase will start upon receipt of payment, subject to availability in stock.
By bank transfer: the bank details of LID Srls, necessary to make the transfer, will be sent to you at the time of purchase. Send the payment from your reference bank and send us the Transaction Reference Code (CRO), which uniquely identifies the bank transaction. Your purchase will start upon receipt of payment, subject to availability in stock.
NOTICE: For all products not included in the QUICK DELIVERY category, shipping is expected within 20-25 business days. For products from brands like AROMAS DEL CAMPO, BROKIS, PENTA, &TRADITIONS, TOM DIXON, ESTILUZ, shipping is expected after approximately 45 business days. For further information, please contact our team.
Has your order not arrived yet? Contact us via email, including your order number, to receive all available information.
During the Black Friday, Christmas, and summer closing periods, shipping may experience delays. Should there be a shorter or longer expected delivery time, we will make sure to promptly communicate this via email to the customer.
At the time of the order being sent a confirmation includes the list of purchased items and the estimated shipping time. Our after sales service is constantly available to our users.
An order invoice will always be issued when requested by the customer. It will be enough to provide the necessary data at the order stage.
We ensure that your online purchases are secure, we use this for certified electronic payments, accurate packaging, and a complete product warranty.
In addition, our ecommerce has a https SSL security certificate to ensure the security and privacy of the data entered.
Contact Us
Fill out the following contact form for any generic information, our staff will respond as soon as possible.